Privacy Policy
Effective Date: July 2026
At eOps Global ("we," "our," or "us"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the General Data Protection Regulation (GDPR) for our EU users, and the Personal Information Protection and Electronic Documents Act (PIPEDA) for our Canadian users.
1. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity and Contact Data: Name, email address, and phone number when you voluntarily submit information through our Contact Form or schedule a call via Calendly.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, and operating system collected automatically through cookies.
- Usage Data: Information about how you use our website and services, tracked via Google Analytics.
2. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use your data to:
- Respond to your inquiries and schedule discovery calls.
- Analyze website traffic and optimize our platform (via Google Analytics).
- Comply with legal and regulatory obligations.
3. Third-Party Services & Cookies
Our website uses tracking technologies and third-party processors to operate effectively:
- Google Analytics: We use cookies to track user interactions and measure website performance. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Calendly: We use Calendly to schedule discovery calls. When you book a call, your name and email are processed by Calendly in accordance with their privacy policy.
4. Your Data Protection Rights (GDPR & PIPEDA)
If you are a resident of the European Economic Area (EEA) or Canada, you have specific data protection rights. You have the right to:
- Request Access: Receive a copy of the personal data we hold about you.
- Request Correction: Correct any incomplete or inaccurate data we hold about you.
- Request Erasure (Right to be Forgotten): Ask us to delete or remove personal data where there is no good reason for us continuing to process it.
- Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us at:
Email: contact@ecomeops.com
Phone: +91 9019918611